PAC-UK FamilyConnect and Intermediary Service
About this service
Our FamilyConnect Intermediary Service provides specialist support to adult adoptees and birth family members who want to reconnect with their relatives. We also provide support to descendants and other relatives of deceased adult adoptees who want to understand more about their relative’s birth history before adoption. Our expert team of highly skilled and experienced intermediaries and researchers will support you throughout the process.
Find out more below or contact our FamilyConnect Advice Line for advice, guidance and support.
More Information
We provide specialist advice, guidance, tracing and intermediary services to support everyone affected by adoption. If you’re an adult adoptee or a birth relative who wishes to reconnect with someone lost to adoption our Private Intermediary Service can:Â
FamilyConnect Website and Advice LineÂ
Our FamilyConnect website and advice line supports adult adoptees, their descendants and birth relatives who are thinking about tracing their origins and reconnecting with family members. Â
Our dedicated website provides helpful information on a range of relevant topics and our advice line is here to answer any questions you may have and explore whether our intermediary service can support you. We can advise on accessing your adoption records to help you make an informed decision about whether to look for your birth family.Â
Telephone: 0300 1800 205Â
Website: www.familyconnect.org.uk Â
Email: [email protected]Â Â
Open: Mon 3pm – 6pm, Tue 11am – 2pm, Thu 1pm – 4 pm (except bank holidays)Â
Tracing and intermediary serviceÂ
If you would like to explore searching for your birth family, our tracing and intermediary service can support you through the process. Our team of experienced researchers can trace relatives or someone closely related to them and we can make intermediary contact with them on your behalf. Â
Where contact is wanted by your relative, we can support and prepare both you and them through this often daunting initial stage. If contact is not wanted, we can continue to support you and look at ‘what next’.Â
Searching for and sometimes contacting birth relatives that you’ve been separated from can feel overwhelming, but we are here to help. Find out more on our FamilyConnect website or complete an expression of interest form to access our intermediary service and explore whether funding is available to help.Â
Need different support?
Whatever issues you or your family face, we are here to help. If this service isn’t right for you, you can find a different service, contact our helpline, FamilyLine or browse our self-help articles to find the right support for you.
Call, text, email or web chat FamilyLine
If you’re feeling overwhelmed, worried or upset about any aspect of your family life, FamilyLine is here for you. We offer free emotional support and guidance on family relationships, conflict, parenting, caring, financial worries and more.
Contact FamilyLine
