About us

Family Action is an award-winning national charity working from the heart of local communities across England and Wales. We’ve been supporting people through change, challenge and crisis for over 150 years.

We all have our own family stories. Some are tougher than others. But the story of today doesn’t have to be the story of tomorrow, for any of us. Together, we change lives.

News and Insight

Our latest updates on the needs of families, how we are responding as an organisation, and our thoughts on what needs to change so that society understands the importance and power of family.

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Our Strategy

Family can shape the future. Our 5-year strategy aims to support our vision of a society that understands the importance and power of family as a foundation for individual futures and connected, resilient communities.

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Governance

Find out about the people and policies that hold us to account and ensure we’re delivering on our strategy for children, young people, adults and families.

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Our history

Family Action was founded in 1869, when society’s views about family were fixed and rigid. Today we believe there are many ways to be a family, it’s relationships that matter.

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Our people

Family Action is only ever as strong as our people, who serve the communities they live and work in. We are united by shared values.

Meet the team

Statements and Policies

Our approach to safeguarding, privacy, accessibility and other important frameworks and standards we work to whilst delivering our services.

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Careers

If you understand the importance of family and you want to help make a difference in people’s lives, then take a look at the opportunities available today.

Join us

Contact us

We aim to be here when you need us, with the right information or support at the right time. Contact us whether it’s a query about how you can get some help, contacting one of our offices, getting some information or getting involved.