Contact us

We aim to be here when you need us, with the right information or support at the right time.

Whether it’s a query about how you can get some help, get some information or get involved, the list below is the best place to start.

Contact Family Action

There are different ways to contact us, all listed below, depending on the nature of your enquiry.

 

Need support?

If you’re feeling overwhelmed, worried or upset about any aspect of your family life, FamilyLine is here for you. We offer free emotional support and guidance on family relationships, conflict, parenting, caring, financial worries and more.

Monday to Friday, 9am to 7pm

Telephone: 080 8802 6666

Text: 075 3740 4282

Email: [email protected]

Or start a webchat here.

FamilyLine

 

A map with pins showing all Family Acton services across the UK.Services

We support families all over the country through our local services delivered from Family Action offices, in community spaces, and in homes.

Find a local service

 

Business Development

Email: [email protected]

 

Press enquiries

Mobile: 079 0307 4174

Email: [email protected]

Media enquiries

 

Fundraising

Email: [email protected]

 

Our office

Family Action Head Office
34 Wharf Road
London
N1 7GR

Telephone: 020 7254 6251

Email: [email protected]

 

Comments, compliments or complaints

If we’ve supported you in any way and you’ve had a good experience, we’d love to hear about it. If you have not had a good experience or you have any concern, please contact:

Complaints Manager
Family Action Head Office, 34 Wharf Road,
London N1 7GR

Telephone: 020 7254 6251

Email: [email protected]

or download, complete and return one of the following forms:

General compliment and complaint form

Children’s centres and adoption services compliment and complaint form