About this service
“When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.” Alexander Den Heijer.
West Suffolk Neurodevelopmental Support Service aims to help parents and carers to:
• Gain a deeper understanding of behaviours and what these may be communicating to us
• Develop their own toolbox of strategies for supporting their child or young person
• Advocate for their child or young person within the wider family, in education and in life
More Information
We offer support and guidance to parents and carers in a variety of ways, such as:
- 3-week ‘Plan Bee’ Course
- 6-week Teen Life course written by the National Autistic Society
- Bespoke webinars
- Monthly drop-ins attended by our experienced team
- Signposting to resources and other services, including Family Action’s FamilyLine
- Monthly newsletters
- Facebook page offering information and advice
One-To-One Support
We offer personalised One-To-One support for parents and carers of children on the ND pathway or those diagnosed with an ND condition. Our support is flexible and tailored to meet the unique needs of your family. Whether it's through phone calls, virtual appointments via Teams, in-person meetings, or email communication, we ensure that the approach works best for you. We focus on a person-centred based support, adapting our services to fit each family's specific requirements.
What does support look like?
Our family support workers collaborate with parents and carers to provide guidance on areas such as understanding behaviours, sleep, communication, and managing big emotions. If you'd like to learn more about our One-To-One support, please email us at [email protected].
One-To-One referrals are accepted based on individual needs. Our team is committed to assisting you in any way we can.
(All of our courses and webinars are free of charge)
Plan Bee is a 3-week course to support parents and carers to understand their child or young person’s individual needs. The course was written by two Clinical Psychologists, with input from autistic adults. It is designed to support parents and carers whose child may have or is diagnosed with Autism or ADHD. The course is delivered face to face across West Suffolk and online.
We can deliver our courses in community centres and schools across West Suffolk.
Teen Life Course (National Autistic Society) is a face to face, 6-week programme which supports parents and carers of children aged 10-16 with a diagnosis of Autism.
Bespoke Webinars which are 60-90 minutes in duration, covering topics including Sleep, Anxiety, Transition in Schools, Social Knowledge and the Low Demand Approach, with a specific focus on neurodivergence.
Monthly Drop-Ins take place at the following locations:
- Oakes Barn, St Andrews Street, Bury St Edmunds, IP33 3PH
- Clements Community Centre, Leiston Road, Haverhill, CB9 8JJ
Need different support?
Whatever issues you or your family face, we are here to help. If this service isn’t right for you, you can find a different service, contact our helpline, FamilyLine or browse our self-help articles to find the right support for you.
Call, text, email or web chat FamilyLine
If you’re feeling overwhelmed, worried or upset about any aspect of your family life, FamilyLine is here for you. We offer free emotional support and guidance on family relationships, conflict, parenting, caring, financial worries and more.
Contact FamilyLine
