About this service
We support children and young people impacted by special educational needs and disabilities (SEND) – as well as their parents or carers – with impartial, free to access, confidential and easily accessible information to help make informed decisions about their options.
By doing so we hope to raise awareness of the options available to those using our service, as well as supporting people to make informed decisions about these options.
The Information, advice and support we provide for children and young people with SEND and their parents/carers is impartial, free to access, accurate, confidential, comprehensive and easy to understand.
How it works –
The service provides advice and support to children and young people aged under 25 via a range of mediums including, telephone support, email, website, social media and face to face contact, both at our office and at community outreach hubs. Don’t hesitate to reach out to us
Need different support?
Whatever issues you or your family face, we are here to help. If this service isn’t right for you, you can find a different service, contact our helpline, FamilyLine or browse our self-help articles to find the right support for you.
Call, text, email or web chat FamilyLine
If you’re feeling overwhelmed, worried or upset about any aspect of your family life, FamilyLine is here for you. We offer free emotional support and guidance on family relationships, conflict, parenting, caring, financial worries and more.
Contact FamilyLine
More Information
We provide information/advice about:
The law on special educational needs and disability
EHCP's & the procedures surrounding them
Personalisation & personal budgets
The Local Offer – this gives information about Walsall services for young people and parents
Managing mediation, tribunals, appeals, exclusions and complaints
SEND support in early years provision, mainstream schools & post-16 institutions
Local provision in mainstream, resourced mainstream & special schools
Where to go for additional support locally or nationally
What to do when things go wrong
Useful information
Family Action’s SEND information for parents and carers webpage offers useful information on topics as varied as money, health, leisure and education. You’ll also find a FAQs section and a list of national support organisations.
For more local information visit our Walsall SENDIASS information page here.
We welcome your feedback on the support we give families, please complete our online survey.
Meet the Team
Meet Emily – Sessional SEND Casework
Get in touch
Walsall SENDIAS staff work between 9am and 5pm, Monday to Friday. We do occasionally leave the office for events and community outreach, however, so please phone ahead before visiting the office. We do have a 24-hour messaging service on 01922 612008 or you can email us at [email protected]. We aim to respond to initial enquiries within 2 working days.
- Phone: 01922 612008
- Email: [email protected]
- Write to: Manor Farm Community Centre, King George Cres, Walsall WS4 1EU
- Find us on Facebook here