How volunteering with Family Action saved Stockton man’s life

A Stockton man has said volunteering “saved my life” after a difficult period left him struggling with low confidence and self-esteem. Frank Hine, who will turn 70 next year, is sharing his story as Family Action marks Volunteers’ Week, celebrating the difference volunteers make across the local community.

Frank began volunteering around 15 years ago after stepping away from work on medical advice following problems in the workplace. During that time, he received support through counselling and mental health courses, which helped him rebuild his confidence and rethink what he wanted from life. He decided he wanted to give something back.

Since then, Frank has supported others in a number of roles, including mentoring and befriending, and now volunteers with Family Action’s Stockton Family Outreach and Volunteering Service. He works with families through local family hubs, helping to run groups and support parents to build confidence and feel less alone.

Frank Hine said:

There was a time when my confidence and self-esteem were really low, and I knew I needed help. Getting that support helped me start again and see things differently. Volunteering gave me a reason to get up and something positive to focus on.

Now, helping other people is really rewarding. It keeps me going, and I honestly believe volunteering saved my life.

Stockton Family Outreach and Volunteering Service supports local families who may be struggling, offering practical help, a listening ear and a chance to connect with others in their community. Volunteers like Frank play a key role, helping run sessions, support parents and make sure people feel welcomed and supported.

Louise Anderson, Volunteer and Community Engagement Coordinator, said:

Frank’s story shows just how powerful volunteering can be. For many people, it’s not just about helping others, it’s about finding confidence again, feeling part of something and not feeling alone.

We see every day the difference volunteers make to families across Stockton, and we’re so grateful to people like Frank who give their time to support others.

Volunteers’ Week celebrates the contribution volunteers make across the UK and encourages more people to get involved in their local community.