Family Action’s Toy Appeal: thousands of special moments

6 January 2026

This Christmas, we asked families about the challenges they were facing. Many told us they were struggling to afford essentials, with 1 in 4 saying they couldn’t afford food. Over half said Christmas felt less magical because of the financial pressure. 1 in 6 couldn’t even afford a single present for their children.

Because of you, we made sure families didn’t go without.

Thanks to your generosity, and the support of our volunteers and corporate partners, we spread Christmas joy across England and Wales. You helped us share festive food and treats, and deliver thousands of Christmas presents to children, young people and adults with special educational needs and disabilities.

It's a reminder that not everything is bad... it's not such a bad world after all.

Jorja, mum of two

The celebrations you made possible

Your support meant Family Action services and FOOD Clubs could plan festive celebrations across the country – Santa’s grottos, Christmas parties, heartwarming nativities, and even breakfast with Santa.

Where families couldn’t make it to events, you made sure presents and festive treats were delivered directly to their homes. Families we support experienced the magic of Christmas in a way that felt personal and inclusive.

To get a complete stranger a gift is amazing...

Zara, Friendship Works Mentee

Christmas joy in action

You made it possible for us to create special moments: hot chocolate with marshmallows, Christmas crafts, baking sessions, discos and even a snow machine!

Your donations meant we could deliver customised hampers to young carers, and reach children living in temporary accommodation – making sure no-one felt forgotten during the festive season.

Thank you. Because of you, we were there for families when they needed us most.

You’re helping us be there every day

Christmas was magical because of you. But the families we support need someone in their corner all year round, long after the tinsel comes down – and your ongoing support makes that possible.

This year, together, we’ll be an everyday lifeline for families struggling to make ends meet, for everyone who feels like their family is falling apart, and for all whose experience of family is painful.

Whether it’s a grant for families starting again, fresh food and essentials, access to a mentor or befriender, a friendly baby group, counselling, mental health support, or special education needs and disability support – you help us be here.

Family Action saved my mental health - and my life.

Mum of child with special educational needs

When times get hard, most of us have someone we can call. But not everyone has that. Sometimes poverty isolates people. Sometimes an abusive relationship cuts them off. Sometimes life just changes – families separate, people move away, and networks disappear.

The FOOD club are very friendly, caring, kind and patient. Whenever I have problems, I know I can speak to them. It’s good to come when you are feeling low.

Alice, mum of four

That’s where Family Action comes in – and where you come in. Because of supporters like you, we can be alongside families through the hardest times, offering support when they feel they have nowhere else to turn.

Your generosity helps us show up through all the change, challenge and crisis. You help us support, encourage, and connect with people when they need it most.

At Christmas and throughout the year, you make the difference.

Family is who shows up for you when times are hardest.

Thank you for being there for families.

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