Staffordshire Family Support & Outreach Service

Please note, as of the 1st of April, this service will no longer be delivered by Family Action.

Areas we serve Staffordshire
Availability Self-referral
Professional referrals
Access this service within this local area

About this service

As of the 1st of April, this service will no longer be delivered by Family Action but split across three new providers. We are working closely with each new provider to ensure a smooth transition. Please be assured that the service supporting children, young people and their families will continue.

The contracts will be as below:
• Staffordshire Moorlands and Newcastle-under-Lyme: The Stoke-on-Trent and District Gingerbread Centre Limited
• South Staffordshire and Stafford: Sickle Cell & Thalassaemia Support Project
• Cannock Chase and Lichfield: Malachi Specialist Family Support Services CIC

The providers will be in contact with those that use the services in due course.

What we do
A free, local service for families with children up to 19 years (25 for those with special educational needs and disabilities), we are commissioned by Staffordshire County Council to deliver the 0-19 Family Support and Outreach Service in South Staffordshire, Cannock, Stafford, Staffordshire Moorlands and Newcastle Under Lyme. We offer varied practical support and advice to families who are facing a range of challenges. Families who take part in the programme will have a dedicated Family Support Worker who will coordinate the most appropriate services needed from a range of agencies to ensure outcomes are achieved.

Need different support?

Whatever issues you or your family face, we are here to help. If this service isn’t right for you, you can find a different service, contact our helpline, FamilyLine or browse our self-help articles to find the right support for you.

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Call, text, email or web chat FamilyLine

If you’re feeling overwhelmed, worried or upset about any aspect of your family life, FamilyLine is here for you. We offer free emotional support and guidance on family relationships, conflict, parenting, caring, financial worries and more.

Contact FamilyLine