Islington SENDIASS

Free impartial, information, advice and support on Special Educational Needs and Disability (SEND) for children, young people, parents and carers.

Little girl with SEND playing with a fidget toy, hi fiving an adult sat next to her
Areas we serve Islington, London
Who can access this service Parents, carers, children and young people with SEND aged 0-25 years living in Islington
Availability Self-referral
Access this service at this site

1 Lough Road Centre, Islington

Family Action, Lough Road Centre, 61-71 Lough Road, London, N7 8RH
Contact us for the latest opening times

About this service

We support parents, carers, children and young people with diagnosed, or possible, special educational needs and disabilities (SEND) to understand their rights in relation to SEND law and their education. We work with parents/carers, children and young people aged up to 25, who live in the London Borough of Islington. Our staff generally work between 9am and 5pm, Monday to Friday all year round. However, occasionally the office is unmanned, because staff are out at meetings and events or working flexibly to meet the needs of the service. We have a 24-hour messaging service 0203 031 6651 or email [email protected]. We aim to respond to initial enquiries within 3 working days and to engage with ongoing cases as necessary.

More Information

We offer:

  • Advice, information and support on education, health and social care issues,
  • Parent/carer coffee mornings and themed SEND workshops,
  • Support for parents/carers and children/young people to express their views and wishes,
  • Support at meetings with schools and the Local Authority,
  • Help to complete Special Educational Needs and Disability related paperwork,
  • Early disagreement resolution, including help with mediation and preparation for first-tier SEND Tribunal,
  • Support around the Education Health Care plan process and Annual Reviews,
  • Support with applying for disability related benefits,
  • Access to clear information to parents/carers and young people about access to the Local Authority’s ‘Local Offer’, how it is used and its availability; Information on other organisations, groups or specialist services locally, or nationally, if further support is required.

Visit our Islington SENDIASS information and downloads page to view our factsheets and further information.

If you are aged 16-25, please visit our Islington SENDIASS Young People's page.

Coffee mornings

Please join us for our monthly coffee mornings. This is supportive environment for parents/carers. You can meet other parents over coffee facilitated by our case workers. Please note, this is for parent/carers only.

Upcoming sessions:

Thursday, Nov 21 2024

Thursday, Dec 12 2024

Thursday, Jan 16 2025

Thursday, Feb 13 2025

Thursday, Mar 20 2025

Please contact the adviceline 0203 031 6651 or [email protected] for further information.

Need different support?

Whatever issues you or your family face, we are here to help. If this service isn’t right for you, you can find a different service, contact our helpline, FamilyLine or browse our self-help articles to find the right support for you.

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Call, text, email or web chat FamilyLine

If you’re feeling overwhelmed, worried or upset about any aspect of your family life, FamilyLine is here for you. We offer free emotional support and guidance on family relationships, conflict, parenting, caring, financial worries and more.

Contact FamilyLine